Proof of purchase
The kind of information we hold
Some examples of personal information that may be held by rivusTV include your name, email address, country of residence (for tax purposes), business name, contact details, billing details, PayPal account, Subscription details and service notes related to your account (such as support requests, billing enquiries and general comments).
How we collect this information
When you register to use the Services you will provide us with most of this information. Service notes related to your account will be made whenever we have contact with you.
We’re serious about maintaining your privacy
Only authorized employees within rivusTV, on a need-to-know basis, use any information collected via the Website. We constantly review our systems and data to ensure the best possible service to our clients. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.
Your information is kept confidential
No, not baked goods – we’re talking about the digital kind; In order to benefit from the full functionality offered by the Services it is occasionally necessary to place a small amount of information (a cookie) on the user’s computer. Cookies are used to store the user’s viewing options for displaying thumbnail images and text, and to enable us to retrieve user details for each visit. Cookies are used in some areas of the Website to enable functionality and ease of use when the user changes their options. New selections are recorded in a cookie for use next time the user visits the site.
Log, as in record; The rivusTV Services use IP addresses to analyse trends, administer the site, track users’ movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within rivusTV on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.
If you have any concerns relating to your Privacy, please contact us by email at help@rivusTV.com.